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Each Michael Aram metal object undergoes a series of grinding buffing and polishing techniques. Variations or ‘imperfections’ in the product’s finish are characteristic of the creation process. Due to this handmade nature no two pieces are ever exactly alike. Nickelplate Wipe with soft damp cloth Do not clean with any chemical solvents Do not soak even in plain water Do not use abrasive cleaners steel wool or scouring pads that can scratch and dull metal surfaces Directions for placing photo in frame Never move tab without loosening screw first as tab may snap. Loosen screw then move tab. Remove frame back and place in photo Place frame back in place Set tabs in correct position then tighten screws in place Do not use tab to loosen or tighten screw. A screwdriver should be used.